Monitoring your scheduled documents
You can view the progress of the documents you've sent to Broadcast
Agent by running the Broadcast
Agent Console. You use this Console to:
- See which documents have been successfully processed
- Check information about scheduled documents, such as their status, refresh schedule and size
- Get information on task failure so that you can fix errors that have occurred
- Delete scheduled tasks if necessary
The Broadcast
Agent Console lists the documents sent for processing. For each document, the Console displays information such as document name, status, refresh frequency, and so forth.
Opening the
Broadcast
Agent Console in InfoView
To open the Console:
- Click Scheduled Documents in the
InfoView
navigation bar. The following appears.
- In the View listbox in the toolbar, select one of the following lists:
- Pending Jobs to view documents still awaiting refreshing and distribution
As long as a document is still scheduled to be refreshed and distributed, it is in this list.
- All Jobs Log to view the status of all the documents that you have scheduled
- Failed Jobs Log to view all the jobs that have not been successful, along with a description of the problem
- In the Scheduled by listbox in the toolbar, choose the name of the Broadcast
Agent on which you scheduled the document
refresh(es).
- If you haven't yet scheduled a document on the selected Broadcast
Agent, a message appears.
- If you have scheduled at least one document on the selected Broadcast
Agent, the Broadcast
Agent Console opens, displaying the type of list you requested in Step 2.
For each document, the Console displays information such as its name, status, refresh frequency, description and size.
Understanding task status
Tasks displayed in different lists have different status values.
- Tasks in the Pending Jobs list can have the following status:
| Status |
Description |
| Waiting |
Scheduled for later processing. |
| Suspended |
Task with Waiting status that is
paused.
You cannot suspend a task, but the Supervisor or system administrator can. |
| Running |
Currently processing. Changes status to Successful or Failed after processing. |
| Delayed execution |
Has reached scheduled processing date and is on standby to be processed when currently running tasks are completed. |
| Retrying |
Failed task that is being reprocessed. |
- Tasks in the Failed Jobs list can have the following status:
| Status |
Description |
| Failure |
Task processing failed. |
- Jobs in the All Jobs Log can have the following status
| Status |
Description |
| Expired |
Task schedule has expired. |
| Failed |
Task processing failed. |
| Successful |
Task processing was successful. |
Deleting a scheduled document
You can delete a scheduled document from the Broadcast
Agent Console by checking the box preceding its entry, then clicking Delete in the toolbar.
You can check several documents, then delete them all at once if you want.
Note: You cannot modify a document's schedule from the Console. If you want to make a change, you must delete the task in the Console, then return to the document's
InfoView
Send or Publish page and schedule the document again.
Closing the Console
To close the Broadcast
Agent Console, either click your browser's Back button or click any link in the navigation bar to go to another part of
InfoView.
Return to topic: Monitoring your scheduled documents
Return to topic: Scheduling Documents with Broadcast Agent
Return to topic: Publishing, Sending and Scheduling Documents
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