Checking Your Browser Configuration

For WebIntelligence to run correctly, you need to make sure your browser configuration is adapted to WebIntelligence use. For example, your browser needs to be cookie enabled to log in.

You should therefore run an automatic check for any potential configuration problems before you log into WebIntelligence for the first time.

To check your browser:

1. In the WebIntelligence login page, click the Check browser configuration link. The Browser Check page opens.

   

2. Click the Check Browser button to the left. After a few seconds, WebIntelligence displays information about the browser you're currently using in the lower part of the page.

   

If you can't see all this information, use the scrollbar to scroll downward.

In this page's fields, fatal problems are displayed in bold and in red. Warnings are highlighted in bright blue.

Note: If you want to create documents using Netscape your browser must be Java enabled. If you you want to create documents using Microsoft Internet Explorer, your browser must be Java or ActiveX enabled.

3. For a suggested solution to any problem or warning, simply click it.
4. For a list of supported browsers, client operating systems, languages, and Java Virtual Machines, click Supported Browsers.
5. To close the page and return to the WebIntelligence login page, click the Back to Login button.

Return to topic: Getting Up and Running